The top 41 outsourcing companies in India 2024

outsource in india

Originally, several global airlines began outsourcing their back-office work to India—and then IT companies followed. The Indian outsourcing industry has since flourished as more and more businesses look toward a globalized workforce to fulfill their operational needs. Companies in every sector, from every country, and now every size and stature are all exploring outsourcing for their business. For a business process outsourcing (BPO) company to stand out and establish itself as a key player in a competitive and diverse market is a huge feat.

Round the clock services

Additionally, you are bound to find someone that possesses the exact expertise you need, and you’ll save money in the process. One of the benefits of using Magento as your shopping cart platform is Acelerar can also offer you end-to-end support with data entry services. After hiring candidates Premium help train their team members as per the industry standards. Since they are specialized and they have been doing the data entry for 10+ years, they have one of highest accuracy rates of 99.7% in the industry while the global rate is only 94%. A better approach is to hire a data entry outsourcing company in India to help you with the task. They work to offer high responsiveness rates all while being extremely approachable.

India’s largest bank SBI leaked account data on millions of customers

outsource in india

They have worked with data from different industries like legal, healthcare, banking, hospitality, etc. The Serve Team provides data entry specialists who take care of the accuracy while sorting the database. All of the virtual data entry specialists have over 10+ years of experience in the field. They provide data entry experts who can sort any type of data within the shortest time frame. The data entry experts take care of the accuracy and perform the work with dedication. As with other outsourcing companies in India, Flatworld Solutions offers comprehensive services.

  1. When it comes to hiring a software outsourcing company in India, it’s not a bad idea to go with a company that specializes in software.
  2. Accounting Outsourcing is outsourcing a company’s finance and accounting work which includes bookkeeping, managing bank accounts, preparing invoices, analyzing financial data, etc. to an expert accountant.
  3. The World Bank Group’s “Doing Business” was designed to provide objective information about business regulations across the globe.
  4. Additionally, you are bound to find someone that possesses the exact expertise you need, and you’ll save money in the process.

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outsource in india

“Companies may not move support, local and technology hubs from India to China, but they could create a hub of many countries like Bangladesh, Sri Lanka and a lot of Middle-Eastern countries. This will require a massive push and it has to come from the top as well,” says Mukherjee. “In fact, a lot of Eastern European and Latin American heritage companies are expanding their India talent pool a lot more. So is the case with IT/BPO captive centres set up by large corporations,” says Apurva Prasad, IT Analyst and Vice President (Research) at Elara Capital, as further proof of India’s IT standing. Latin American countries Colombia, Brazil and Mexico are also emerging IT outsourcing centres, although the developers mostly speak Portuguese and Spanish.

outsource in india

Learn how the outsourcing industry works in your niche

Looking past the immediate situation, McKinsey expects the global market for offshore business and technology services to grow to about $500 billion by 2020, from the current $80 billion a year. Even with this more than sixfold growth, the industry will serve less than a third of the potential market, which McKinsey estimates at $1.65 trillion to $1.80 trillion in 2020. Capgemini is committed to sustainability and social responsibility, and it aims to use technology to drive positive change.

Why Do Companies Outsource?

They provide excellent customer services that 97.9% of their clients keep coming back to Triniter when they need customer support services. With headquarters in New York, the United States, IBM is a popular information technology outsourcing company. It operates in over 170 countries in the world in Asia, North America, the Middle East, etc. They offer high quality BPO service processes and IT outsourcing across several industries. Shockwave Media is a cutting-edge outsourcing partner with headquarters in Australia that helps any small business scale online.

Maxima Consulting is a people-centric company with a proven history of delivering outstanding results to clients from various parts of the world. From recruitment process outsourcing (RPO) to Build-Operate-Transfer projects, we have successfully supported companies in multiple industries since 1993. Its growing IT industry has pushed India’s name into notoriety in the global outsourcing sector.

Moreover, it’s expected to grow at a CAGR of 9.22% and reach a value of USD 2,365 million by 2026. Internet of Things (IoT) helps form a network of physical objects to exchange data using sensors, software, and other technologies. AI-powered voice search is another latest technology that’s fast gaining ground in the country’s IT outsourcing sector.

outsource in india

Being at the forefront of technological innovation, Indian outsourcing providers leverage cutting-edge software tools to deliver superior service. These platforms encapsulate the latest advancements in financial technology, seamlessly integrating with business operations to streamline bookkeeping processes. In today’s interconnected global economy, India stands as a beacon of excellence for outsourced bookkeeping solutions. The country’s unique blend of financial acumen, technological prowess, what is deferred revenue and commitment to quality has positioned it as an ideal destination for businesses seeking to streamline their financial operations. They have continuously delegated their outsourcing services to India and the Philippines, with software outsourcing company Infosys being one of their close outsourcing partners. India has been one of the leading outsourcing destinations due to low costs, 24/7 service, a highly-experienced workforce, a vast talent pool, and continuous support from the government.

Live ChatMonitoring is a BPO company with headquarters in Australia that offers 24/7 live chat support to companies of all kinds, from software development to consumer products. If you’re based in the United States, and outsource to a country like India – your software outsourcing team can keep things running smoothly even when your onsite employees have clocked out and gone home. When you outsource, you can bypass a lot of these additional costs for the time being, as most outsourcing companies handle all of this themselves. Firstsource Solutions is a leading BPO service provider in New Delhi, India, catering to the accounting needs of over 100+ businesses worldwide.

India boasts a vast talent pool of skilled professionals across various industries and domains. Companies outsourcing to India can tap into this diverse talent pool to access specialized expertise and capabilities. Many IT and software development services are available for customer service and back-office operations. India offers a rich reservoir of talent to meet diverse outsourcing needs effectively. Cloud computing has become a mainstream technology in recent years, and Indian outsourcing firms are no exception.

You’ll be pleasantly surprised to know that many Indians are highly technologically savvy. By this logic, outsourcing web development or software development to India is a good idea as well. If you were to ask other businesses out there, you would probably find that most have had at least one Indian involved at some stage in their project. It will cost you a lot less when you’re outsourcing customer service to India, for example. If you hire from the US, Canada, UK, or other western country, you can easily pay double or triple for the same work.

However, as IT services require specialized knowledge and equipment, you’ll have to train your in-house staff and set up the infrastructure for it. With India’s efficiency and expertise in handling outsourced work, you could be looking at increased profits in no time. Andy is a technology & marketing leader who has delivered award-winning and world-first experiences. There you have it… your comprehensive guide to outsourcing companies in India.

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